This week, AT&T’s 3G network servicing the Apple iPad was breached. AT&T claims the breach is closed, but RESCUECOM CEO David A. Milman says, “While most everyone is aware that security is important, very few of us understand what goes into securing the software, hardware, and networks that contain our most valuable asset, our identity. AT&T’s breach is a perfect example of how at risk we are.”
RESCUECOM provides iPad users with five tips to protect their personal data:
1. Turn off the 3G Network: AT&T has stated that there is no more threat to customers. However, turning off 3G wireless Internet service, at least temporarily, will protect an individual’s personal data from any further attack.
2. Request a new SIM from AT&T: The ICC-ID number that the hackers breached is attached to each user’s SIM, the card linking an individual iPad to its user. Changing the SIM card would change the ICC-ID as well, rendering that information useless.
3. Confirm any email from Apple or AT&T: The most likely threat to iPad users comes from what are called “phishing attacks” – fraudulent e-mails disguised as being from a trusted source. These attacks trick users into giving away personal information or into opening e-mails that may install malicious programs.
In this case, the e-mails would most likely seem to come from Apple or AT&T, as most users would expect. Should an iPad owner get an email, they should confirm that it came from the real Apple or AT&T, and remember that the real companies never ask for personal or login information in an e-mail.
4. Change your email: The simplest solution is to stop using the compromised e-mail address. AT&T states the only information illicitly obtained was user’s e-mail addresses. Changing your address would eliminate this threat.
5. Be careful what you use the iPad for: Using the iPad is, most likely, still safe. However, to best protect personal data, users should be careful what they use the iPad for. Avoid tasks such as mobile banking or anything that transmits personal information, especially when on a 3G network.
For those consumers who have not yet purchased an iPad, but were considering it, Milman reminds them that, “As with all new technology, RESCUECOM recommends waiting at least six months for the manufacturer to work the major bugs out of the system.”
RESCUECOM recognizes the value of personal and Internet security. Should any iPad owner feel that their personal data may have been compromised, they can contact one of our computer repair specialists for assistance.
RESCUECOM provides computer repair and computer support, 24/7: meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, and computer repair, visit http://www.rescuecom.com.