Centralize WhatsApp, Instagram, Messenger, Telegram and Web Chat in a single console with built-in CRM. Let AI agents trained on your own catalog serve and sell 24/7.
Total Flow Builder: Design Conversational Journeys Visually
Create interactive experiences and automated chatbot journeys for WhatsApp, Instagram, Messenger, Telegram, and Website Chat on a drag-and-drop canvas. Messages, conditions, data capture, and actions — zero coding needed.
Drag message blocks, buttons, media, and interactive product catalogs. Every connection draws the exact path your customer will see.
02
Smart Condition Blocks
Branch conversations based on tags, purchase history, or customer answers. VIPs get priority routing, new prospects enter lead qualification.
03
Conversational Data Capture (User Input)
Chain interactive questions and automatically save answers into custom CRM fields without external forms or landing pages.
SPECIALIZED AI AGENTS
Build AI Agents That Take Action. Not Just Answers.
Create specialized AI Agents for sales, support, orders, and lead qualification. Each agent follows its own instructions, uses the right business knowledge, and completes work across WhatsApp, Instagram, Messenger, Telegram, and Website Chat.
Manage every channel from one console with agent assignment, internal notes and bot pause for immediate human support.
Assignment to agents and teams
Per-conversation bot pause
Internal notes
Visual sales pipeline
María López
¿Tienen la talla M?
2
@tienda.nova
Precio del plan anual
1
Carlos R.
Quiero reagendar
Soporte VIP
Gracias por la ayuda
AAssigned to AnaInternal note: VIP customer, offer free shipping.
Built-in CRM and Sales Pipeline
Track every deal with a visual pipeline, sales stages, projected value, Lead Score and task follow-up.
New
A$240
M$1200
Qualified
M$1200
L$560
Proposal
L$560
Won
J$90
AI Agents with Real Data
Train the AI with documents (PDF, DOC), your website URLs or FAQs. Sync it with your Shopify or WooCommerce inventory for real-time availability.
Catalog.pdf
yourstore.com/faq
Live catalog
Conversational Commerce
Show catalogs, process order confirmations and trigger abandoned cart recovery sequences automatically.
Shopify WooCommerce
Abandoned cartRecovered
Forgot something? Your cart is waiting with 10% off.
Mass Broadcasts and Sequences
Send segmented campaigns over WhatsApp and Telegram while complying with anti-spam policies through smart throttling control.
cart_reminder_v2Approved
Sending to 2,400 contacts
VIP customersCarts 7dNew leads
NATIVE ECOSYSTEM
Seamlessly connects with the tools you already use
Automatically synchronize inventory, orders, payments and leads in real time.
E-commerce
Shopify
Catalog sync, stock verification and abandoned cart recovery
Active synchronization
E-commerce
WooCommerce
Order tracking, product variations and direct checkout links
Active synchronization
Marketing
Meta Ads (Click-to-WhatsApp)
Instant lead capture and qualification from social ads
Active synchronization
Payments
Stripe & PayPal
Generate secure payment links directly inside the chat
Active synchronization
Automation
Zapier & Make
Automate custom workflows across 5,000+ business applications
Active synchronization
Developers
Webhooks & REST API
Send and receive real-time webhook events with your custom internal backend
Active synchronization
100% TRANSPARENT PRICING
Plans engineered to scale with your team
Leave behind platforms that penalize you for audience growth. With TotalChat, every plan includes multi-agent team seats, unlimited Total Flow Builder, and doubled AI tokens.
✓Unlimited Total Flow Builder across 100% of plans
Sign up in 30 seconds with no credit card required. Once your 7-day trial ends or upon clicking a paid feature, return to this page to select the ideal plan for your business.
Have a specific inquiry? Message us directly on WhatsApp and we will assist you.
You only need a verified Meta Business Manager account and a clean phone number not active on personal or standard business WhatsApp mobile apps. Our team assists you step by step throughout the official verification process without risk of banning.
You can upload product manuals (PDF/Word), enter your website URL for intelligent web scraping, or input manual FAQs. The AI operates under a strict Source of Truth principle, never fabricating answers beyond your verified materials.
Yes, at any moment. From the Live Chat Inbox, any operator can click 'Pause Bot', take over the conversation seamlessly and leave internal private notes. The bot can also be set to automatically transfer when escalation criteria are met.
TotalChat detects when an online shopper leaves an uncompleted checkout. After a customizable delay, it sends a personalized reminder on WhatsApp with product images and an instant checkout link, letting the AI answer shipping or sizing questions.
Absolutely. TotalChat is engineered to centralize operations: multiple agents and managers handle chats concurrently from one shared number, with granular role permissions and department routing.
No, TotalChat provides direct service to commercial businesses, stores and enterprises. We do not operate reseller or white-label tiers, ensuring premium infrastructure, top SLA security and dedicated support directly from our core team.
Learn how TotalChat's AI Sales Agent qualifies leads, recommends catalog products, overcomes buyer objections, and closes orders across WhatsApp, Instagram, and Messenger.
Step-by-step practical tutorial to design drag-and-drop conversational flows, capture lead fields, apply conditional routing, and connect AI without coding.
