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TotalChat
Meta Graph API • Instagram Automation
Official Meta Business PartnerMeta Business Partner

Turn Followers, Stories, and Reels into Paying Customers with TotalChat

Reply to DMs instantly, automatically deliver private links when users comment on your Reels, and thank Story mentions with exclusive promo codes. The official automation suite for modern brands.

+65%

Boost in Reels engagement

< 5s

DM link delivery speed

3.8x

More direct chat sales

100%

Meta policy compliant

TotalChat Bot Manager // Meta Graph API • Instagram AutomationLive Workspace Preview
TotalChat
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@apptotalchat • Instagram Business

Post & Reel Comment-to-DM Automation

Instantly deliver a private DM whenever an Instagram user comments on your post or reel.

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12840192Lanzamiento Galaxy S25 / iPhone 16PRECIO, QUIERO, LINKHoy 14:15 PMActive
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22840193Mención en Historia (Agradecimiento + Cupón)@mención_storyHoy 09:30 AMActive
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ENGAGEMENT THAT CONVERTS

Monetize every interaction across your Instagram presence

Instagram is the world's most visual social channel, but manually replying to hundreds of direct messages and comments is impossible to scale. TotalChat automates product link delivery, answers sizing questions, and qualifies inbound leads in real time.

Superpowers for Your Instagram Account

Tools engineered to maximize conversion from both organic content and paid ad campaigns.

Comment-to-DM01

Comment to DM (Reels & Posts)

Whenever a user comments a keyword such as 'PRICE', 'LINK', or 'WANT' on your Reel, the bot instantly fires a private direct message containing the checkout link.

Available in TotalChat✓
Story Mention Trigger02

Story Mention Auto-Replies

Automatically detect when a follower tags your brand in an Instagram Story and send a personalized thank-you DM featuring an exclusive discount code.

Available in TotalChat✓
Icebreakers03

Icebreaker FAQ Buttons

Set up interactive starter buttons ('Where is the catalog?', 'Do you ship internationally?') that display when a user opens your DM window for the first time.

Available in TotalChat✓
Multi-User Inbox04

Multi-Agent Unified DM Inbox

Allow your entire sales team to manage Instagram direct messages collaboratively with internal notes, customer tagging, and assignment queues.

Available in TotalChat✓
Auto-Moderation05

Smart Comment Moderation & Spam Filter

Automatically hide or delete spam, offensive remarks, and competitor links across your posts and ads using customizable keyword rules.

Available in TotalChat✓
Specialized AI06

AI Agents for Instagram Shopping

Equip an AI agent with your product catalogs so it can recommend models, answer stock availability, and guide shoppers to checkout seamlessly.

Available in TotalChat✓

How to Set Up Instagram Automation

In 3 quick steps, your Instagram profile will be answering and selling around the clock.

01

Connect Your Professional Instagram Account

Log in with Meta and link your Instagram Business or Creator account connected to your commercial Facebook Page.

Guided step
02

Set Up Comment & DM Triggers

Choose which Reels or posts will trigger private DMs and customize Story mention replies and icebreaker questions.

Guided step
03

Engage Shoppers & Track Real-Time Analytics

Monitor click-through rates, response speeds, and generated revenue right from your TotalChat analytics panel.

Guided step

Frequently Asked Questions About Instagram Automation

Everything you need to know to automate your Instagram account securely.

What type of Instagram account do I need?

You need an Instagram Professional account (Business or Creator) connected to a Facebook Page, as required by Meta's official Graph API specifications.

Can I target specific posts or Reels for Comment-to-DM?

Yes. You can activate keyword rules globally across all content or bind exclusive keywords to specific promotional posts or product launch Reels.

Are the automated direct messages personalized?

Absolutely. You can insert the user's Instagram username, emojis, images, and interactive buttons that link to your storefront or WhatsApp.

Does this comply with Meta's anti-spam rules?

Yes, TotalChat operates 100% on the official Instagram Graph API. We do not use unauthorized bots or screen-scraping, guaranteeing absolute account safety.

Ready to stop losing sales to slow replies?

Book a guided demo or talk directly with our team of specialists.

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